Delivery & Postage

Delivery Times

 In most cases orders are received within 7 working days but on the rare occasion it can take longer due to postal system failures. If this happens to you, please email our customer service team for further information at

The maximum time that you will be asked to wait before we can undertake an enquiry with the postal provider is 14 working days after that your order has been dispatched.
Please note: if your order is not arrived with in 10 working days, please contact us again and kindly confirm your delivery address.


Please Note: Your order may have been split into multiple parcels, this means your parcels may arrive at different times and by different carriers. 


Delivery Methods

Hermes Tracked Only